FAQ's

What makes Daifsy’s products unique?
At Daifsy, every item is carefully handmade from pure Pakistani leather. Our artisans combine traditional craftsmanship with modern styles to create durable, beautiful pieces you’ll love.

How do I care for my leather product?
To keep your leather item looking its best, store it in a cool, dry place and avoid prolonged exposure to sunlight or water. For cleaning, gently wipe with a damp cloth and use leather conditioner when needed.

Do you ship internationally?
Yes! We offer international shipping so you can enjoy our handcrafted leather goods wherever you are. Delivery times may vary depending on your location and customs.

How long does it take to process an order?
We process all orders within 1-3 business days. Once your order is shipped, you’ll receive a tracking number by email.

Can I track my order?
Of course! After your order ships, you’ll receive a tracking number so you can monitor its progress until it reaches you.

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.

What if I receive a damaged or incorrect item?
We’re dedicated to your satisfaction! If you receive a damaged or incorrect item, please contact us at [your contact email] within 7 days of receiving your order, and we’ll make it right.

Do you offer returns or exchanges?
Yes! If you’re not completely satisfied with your purchase, please reach out within 14 days of receiving your item. Check our return policy for more information.

Can I customize an order?
At this time, we don’t offer custom orders, but we always welcome your feedback and ideas for future collections!

How can I get in touch?
For any questions or concerns, please visit our Contact Us page to reach out. We’re here to help and look forward to hearing from you!